Magnifying Glass
Back to Workers' Compensation Daily Headlines

The Power of Words

26 Aug, 2026 Anne Llewellyn

                               
The Case Manager

How do you describe yourself? Many of us downplay our strengths because we don’t want to seem like we are superior. I wanted to keep this post short, so my message to nurse case managers is when someone asks you who you are or what you do use powerful words in describing yourself and your role. Own who you are and what you do. Don’t be afraid to toot your own horn about your accomplishments. You made them happen and deserve the credit. Learn to use powerful words! 

  • AI california case file caselaw case management case management focus claims compensability compliance compliance corner courts covid do you know the rule employers exclusive remedy florida fraud glossary check Healthcare hr homeroom insurance insurers iowa kentucky leadership NCCI new jersey new york ohio pennsylvania Safety safety at work state info tech technology the case manager violence WDYT what do you think women's history women's history month workers' comp 101 workers' recovery Workplace Safety Workplace Violence

    • Read Also

    What Safety Professionals Need to Ask

    The Caring Claim Safety professionals shape what an organization learns after an injury through the questions they choose to ask. An incident report may identify where the employee stood, which tool was used, and what […]
    Ancillary Services: Support, Strategy, or Added Friction?

    Back to Claims School A workers’ compensation claim can gather people quickly. A nurse case manager enters the file. Transportation is arranged. Equipment is delivered. An interpreter joins a medical appointment while a rehabilitation professional […]
    Meet the CLM Faculty: Hope Remetta, CLMP

    Back to Claims School Hope Remetta, CLMP, has spent 21 years in workers’ compensation developing the judgment required to manage some of the industry’s most difficult claims. She serves as Director of Catastrophic Claims for […]

    About The Author

    • Anne Llewellyn

      Anne Llewellyn is a registered nurse with over forty years of experience in critical care, risk management, case management, patient advocacy, healthcare publications and training and development. Anne has been a leader in the area of Patient Advocacy since 2010. She was a Founding member of the Patient Advocate Certification Board and is currently serving on the National Association of Health Care Advocacy. Anne writes a weekly Blog, Nurse Advocate to share stories and events that will educate and empower people be better prepared when they enter the healthcare system.

    More by This Author

    Ethics in Action: Using Ethical Principles to Improve Workers’ Compensation Case Management

    The Case Manager As workers’ compensation case managers, we make decisions every day that can significantly affect an injured worker’s life. We coordinate care, communicate with providers, work with employers and claims professionals, address barriers […]
    Building a Better Relationship Between the Workers Compensation Nurse Case Manager and the Claims Adjuster

    The Case Manager Case managers who learn to work effectively with the claims adjusters on their cases often achieve better outcomes for everyone involved. The claims adjuster is an important member of the workers’ compensation […]
    How can Case Managers Improve Outcomes when the Psychological Impact is Worse than the Injury?

    The Case Manager When someone is injured on the job, the focus is naturally placed on treating the physical injury. Diagnostic tests are ordered, specialists are consulted, surgery may be scheduled, and rehabilitation begins. While […]

    Read More

    What Safety Professionals Need to Ask

    The Caring Claim Safety professionals shape what an organization learns after an injury through the questions they choose to ask. An incident report may identify where the employee stood, which tool was used, and what […]
    Ancillary Services: Support, Strategy, or Added Friction?

    Back to Claims School A workers’ compensation claim can gather people quickly. A nurse case manager enters the file. Transportation is arranged. Equipment is delivered. An interpreter joins a medical appointment while a rehabilitation professional […]
    Meet the CLM Faculty: Hope Remetta, CLMP

    Back to Claims School Hope Remetta, CLMP, has spent 21 years in workers’ compensation developing the judgment required to manage some of the industry’s most difficult claims. She serves as Director of Catastrophic Claims for […]
    What Medical Providers Need to Ask

    The Caring Claim A medical provider can understand the injury and still lack a clear picture of the work awaiting the injured employee. Job titles rarely reveal the physical demands, cognitive pressure, environmental conditions, or […]
    Did Seeing 4 Physicians Comply with Illinois’ 2-Physician Rule?

    What Do You Think? Does two plus two ever equal two? In Illinois, it may. Illinois employers and workers compensation carriers need to know about the “the two physicians” rule. A recent case involving a […]
    Resolving a Claim with Purpose 

    Back to Claims School A claim can remain open for years and still lack a clear sense of direction. Medical appointments continue, reserves receive periodic review, and conversations repeat without moving the parties closer to […]