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Anne Llewellyn

Anne Llewellyn is a registered nurse with over forty years of experience in critical care, risk management, case management, patient advocacy, healthcare publications and training and development. Anne has been a leader in the area of Patient Advocacy since 2010. She was a Founding member of the Patient Advocate Certification Board and is currently serving on the National Association of Health Care Advocacy. Anne writes a weekly Blog, Nurse Advocate to share stories and events that will educate and empower people be better prepared when they enter the healthcare system.

How can Case Managers Improve Outcomes when the Psychological Impact is Worse than the Injury?

The Case Manager When someone is injured on the job, the focus is naturally placed on treating the physical injury. Diagnostic tests are ordered, specialists are consulted, surgery may be scheduled, and rehabilitation begins. While […]

Closing the Case, not the Impact

The Case Manager Do you ever wonder what happens to the patients you provided case management services to over the years? As nurse case managers, we work with many people, but once a case closes, […]

Overcoming Barriers to Returning an Injured Worker to Work: What can Nurse Case Managers Do?

The Case Manager In last week's article, I wrote about the importance of Return-to-Work (RTW) programs and the vital role nurse case managers play in helping employers and injured workers achieve successful outcomes. This week, […]

The Importance of a Return-to-Work Program: How Case Managers Help Employers and Injured Workers

The Case Manager When an employee is injured on the job, the goal is not only to provide appropriate medical care but also to help the injured worker recover and return to gainful employment as […]

The Power of Listening: 10 Skills Every Workers’ Compensation Nurse Case Manager Should Master

The Case Manager Listening is one of the most valuable—and often underestimated—skills a nurse case manager brings to a workers' compensation case. Strong listening skills build trust, uncover barriers to recovery, reduce misunderstandings, and help […]

10 Communication Skills Every Workers’ Compensation Nurse Case Manager Should Master

The Case Manager Communication is at the heart of everything a nurse case manager does. In the workers' compensation arena, communication can easily become fragmented as claims adjusters, physicians, therapists, employers, attorneys, and other healthcare […]