Experts to Ponder Treatment Delays in WC

09 Jul, 2019 Nancy Grover


Sarasota, FL ( – California’s State Compensation Insurance Fund recently announced it would soon launch what it called “revolutionary utilization review technology.” ‘UR Connected,’ it said, will allow physicians to “provide expedited care for injured workers…” The technology will speed up the approval process so providers can “treat their patients faster and more effectively.” Doing so “will help injured workers return to work as quickly as possible.”

Getting medical treatment for an injury as soon as possible offers the best chance for a full recovery. The SCIF’s announcement is just one example of ways stakeholders are trying to ensure injured workers are not left suffering with their injuries and becoming increasingly angry at the workers’ compensation system. And yet, delayed treatment is all too often the standard for injured workers.

It is not uncommon to hear of an employee who sustains a back injury having to wait days, weeks or even months before seeing a physician. Such delays not only prolong recoveries and add costs for payers, but often result in injured workers seeking attorneys.

Why are treatment delays so common in the workers’ compensation system? What are the effects of delayed treatment? And, most importantly, what can be done to change it?

Those are questions several experts will discuss at length today during the latest ‘Hot Seat Webinar’ produced by Sponsored by Safety National, the program will feature

  • Robert Swisher, Commissioner of the Kentucky Department of Workers' Claims
  • Rosemary Eure, a plaintiff's attorney with extensive experience in the state of Florida and a member of the College of Workers' Compensation Lawyers

Along with hosts David Langham, Deputy Chief Judge Florida Offices of Judge of Compensation Claims, and Robert Wilson, President & CEO of, the panel will take “an in depth look at the issues of delayed treatment in workers’ comp.”

The topic selection for the webinar was not done randomly. In fact, it was one of the top three ‘imperative issues’ identified during the 2016 Workers’ Comp Summit, along with benefit adequacy and regulatory complexity.

Today’s webinar, sponsored by Safety National, begins at 1:00 EDT, and is free to anyone who registers.


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    About The Author

    • Nancy Grover

      Nancy Grover is a freelance writer having recently retired as the Director, Media Services for She comes to our company with more than 35 years as a broadcast journalist and communications consultant. Grover’s specialties include insurance, workers’ compensation, financial services, substance abuse, healthcare and disability. For 12 years she served as the Program Chair of the National Workers’ Compensation and Disability Conference® & Expo. A journalism/speech graduate of Ohio Wesleyan University, Grover also holds an MBA from Palm Beach Atlantic University.

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