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What Your Claims Team Doesn’t Tell You Can—and Will—Hurt You 
What Your Claims Team Doesn’t Tell You Can—and Will—Hurt You 

HR Homeroom When it comes to workers' compensation, an injured worker's experience can largely depend on the actions and honesty of the claims team. These people handle claims, communicate with workers, and ultimately decide how […]

  • Oct 02, 2024
  • Claire Muselman
The Impact on Claim Outcomes
The Impact on Claim Outcomes

Part Four of the Compassion Fatigue in Workers' Compensation Adjusters Series  The role of a workers' compensation adjuster is to ensure that injured workers receive the benefits they need while balancing the financial interests of […]

  • Sep 25, 2024
  • Claire Muselman
The Power of Presence in Workers’ Compensation 
The Power of Presence in Workers’ Compensation 

Sarasota, FL (WorkersCompensation.com) -- I believe in the power of human connection. I believe in the seemingly small moments that can snowball into grand gestures and life-changing moments.   In my early career as a workers' […]

  • Jul 09, 2024
  • Claire Muselman
Self-Sabotage: Adjusters, It’s More Common than you Think…
Self-Sabotage: Adjusters, It’s More Common than you Think…

Sarasota, FL (WorkersCompensation.com) -- In workers' compensation's dynamic and demanding realm, claims adjusters hold a pivotal position. Their role in managing cases and ensuring equitable outcomes for injured workers is paramount. However, the high-pressure environment […]

  • May 29, 2024
  • Claire Muselman
What’s Up with Retail? NCCI Expert Looks at Frequency that Outpaces Other Industries
What’s Up with Retail? NCCI Expert Looks at Frequency that Outpaces Other Industries

Orlando, FL (WorkersCompensation.com) -- Attendees at NCCI's Annual Insights Symposium this week heard multiple points of good news about the strength of workers' compensation, including the drop in frequency across all industry. However, one industry, […]

  • May 16, 2024
  • Frank Ferreri
Understanding Horizontal Relationships in Workers’ Compensation Claims Handling
Understanding Horizontal Relationships in Workers’ Compensation Claims Handling

Sarasota, FL (WorkersCompensation.com) -- The relationship between claims adjusters and injured workers is vital to the workers' compensation process. Traditionally, this relationship has been hierarchical, with the claims adjuster having a significant amount of power […]

  • May 13, 2024
  • Claire Muselman
N.Y. Presumption Leads Court to Find Fall Happened in Course of Employment
N.Y. Presumption Leads Court to Find Fall Happened in Course of Employment

If a worker falls on the job, but no one saw what happened, what happens? The court in Bosque v. Prime Support Inc., 2024 WL 1774127 (N.Y. App. Div. 04/25/24) addressed the question, applying a […]

  • May 10, 2024
  • Frank Ferreri
Officer Establishes PTSD from Assault by Man ‘Smoking Crack,’ ‘Getting Drunk with Tupac’
Officer Establishes PTSD from Assault by Man ‘Smoking Crack,’ ‘Getting Drunk with Tupac’

Verona, MS (WorkersCompensation.com) -- Is it quantity or quality that makes something better? According to the court in City of Verona v. Moffett, No. 2022-WC-0150-COA (Miss. Ct. App. 05/07/24), when it comes to medical evidence […]

  • May 09, 2024
  • Frank Ferreri
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