"What do you do?"
The sense of self-worth, value and identity are tied up in that person’s job or occupation. Everyone wants to be a part of something bigger, be valued for their ...
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Employers have an underappreciated direct impact on the workload of the examiners.
When employers treat the claims examiner as a professional partner, claims results are always ...
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From a very early age in life, we want to be acknowledged. We want to be seen and we want to be heard. As we grow older, we want to be appreciated, to be valued, to feel worthy. These are basic human ...
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The words trust and workers’ compensation do not necessarily go hand in hand when looking to the perception of our industry. This industry went from being created to help restore the lives of ...
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The word “durable” brings a sense of something that lasts, as with the words “endure” and “duration.” Durable medical equipment, or DME, refers to the sturdy devices and ...
Read More “For 17 years I have visited state houses across the country... working on laws and regulations related to the provision of care for injured workers. In my travels I have encountered many people who ...
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One of the most eye-opening parts of recovering from a workplace injury was realizing that the medical care I was receiving wasn’t enough. To be precise, I really didn’t understand what surgeons ...
Read More “Patient education? Great idea! But who pays for that?” Employers - you do, whether you provide the education or not. That answer usually causes some silence and blinking until I say, “But ...
Read More How are you?
From an injured worker’s perspective, these three words might have gone a very long way to helping me fully recover. The problem is, the vocabulary of workers’ compensation is more ...
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