The IME process is not an area where claims managers want to skimp on quality. Claims that require IMEs have complexity and uncertainty surrounding them — for example, perhaps an adjuster wants to ...
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The workers’ compensation claims handling has been a repetitive nature of process and move on, follow the checklist for an audit, and close the claim. Process, and repeat. Go down the checklist and ...
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The late Secretary of Defense, Donald Rumsfeld famously said, “There are known knowns — there are things we know we know,” when asked for evidence that Saddam Hussein tried to supply ...
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A primary trait which ensures success for claims examiners is their ability to closely manage all aspects of their claims.
Unfortunately, that trait can become a barrier to claims ...
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Empathy, noun, the ability to understand and share the feelings of another.
The workers’ compensation system was designed to restore the lives of humans who were injured ...
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If you ask anyone to explain the players’ role in any sport, the answer will probably be “score, of course!” But ask an award-winning coach and their answer will likely be different ...
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Technology has helped many industries survive the COVID-19 pandemic, and workers’ compensation is no exception. From spikes in telemedicine use to transitioning to virtual work environments, the ...
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Last week, the New York Supreme Court dismissed an employer’s appeal regarding unclear Medicare Secondary Payer (“MSP”) settlement language in the case of Matter of Perez v. Bed, Bath ...
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In my position as the author of The Optimized Patient, I am making a direct appeal to the Workers Compensation industry to do something innovative about injured worker recoveries that fail. You ...
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