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Building a Feedback Loop: Learning from Non-Compensable Claims 
Building a Feedback Loop: Learning from Non-Compensable Claims 

Roadmap Handling non-compensable claims with empathy and efficiency is critical for maintaining trust and morale within an organization. Yet, the real key to continuous improvement lies in learning from these experiences. Establishing a feedback loop […]

  • Feb 02, 2025
  • Claire Muselman
Educating Employees on the Claims Process: Knowledge as Empowerment 
Educating Employees on the Claims Process: Knowledge as Empowerment 

Roadmap Navigating workers' compensation claims can be overwhelming for employees, especially when a claim is denied as non-compensable. Without clear information, employees may feel confused, frustrated, or distrustful of the process. By providing education and […]

  • Jan 31, 2025
  • Claire Muselman
Offering Resources and Emotional Support in Non-Compensable Claims 
Offering Resources and Emotional Support in Non-Compensable Claims 

Roadmap When a workers' compensation claim is deemed non-compensable, the journey is far from over. While the denial of a claim can be a frustrating and emotional experience for employees, it presents an opportunity for […]

  • Jan 31, 2025
  • Claire Muselman
Transparent Communication in Non-Compensable Claims: Preserving Trust and Morale 
Transparent Communication in Non-Compensable Claims: Preserving Trust and Morale 

Roadmap  When a workers' compensation claim is deemed non-compensable, transparent communication becomes paramount. A non-compensable claim does not meet the criteria for compensation under the applicable workers' compensation laws. For employees, denying a claim can […]

  • Jan 29, 2025
  • Claire Muselman
Understanding Non-Compensable Claims: A Foundational Guide for Employers 
Understanding Non-Compensable Claims: A Foundational Guide for Employers 

Roadmap When a workers' compensation claim is deemed non-compensable, it can create confusion, frustration, and disappointment for everyone involved. For employees, a denial may feel like a rejection of their experience or worth. For employers, […]

  • Jan 28, 2025
  • Claire Muselman
Navigating Non-Compensable Claims: Why Care and Clarity Matter 
Navigating Non-Compensable Claims: Why Care and Clarity Matter 

Roadmap  When a workers' compensation claim is deemed non-compensable, it can feel like a dead end for both the employer and the employee. This decision may spark frustration, fear, and financial uncertainty for the worker. […]

  • Jan 28, 2025
  • Claire Muselman
Walgreens Lawsuit: Ripple Effects on Workers’ Compensation and the Opioid Crisis 
Walgreens Lawsuit: Ripple Effects on Workers’ Compensation and the Opioid Crisis 

The recent Department of Justice (DOJ) lawsuit against Walgreens sends shockwaves through multiple industries, including workers' compensation. The lawsuit alleges that Walgreens knowingly filled millions of prescriptions for controlled substances that lacked legitimate medical purposes. […]

  • Jan 27, 2025
  • Claire Muselman
UPDATE: Purdue Pharma Settlement & the Workers’ Compensation Industry 
UPDATE: Purdue Pharma Settlement & the Workers’ Compensation Industry 

The Purdue Pharma settlement has taken another pivotal turn, with a newly negotiated agreement bringing the Sackler family's financial contribution to $7.4 billion. This updated resolution follows the U.S. Supreme Court's rejection of a prior […]

  • Jan 25, 2025
  • Claire Muselman
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