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Creating a Supportive Claims Management Process: Building Trust and Ensuring Recovery Success 
Creating a Supportive Claims Management Process: Building Trust and Ensuring Recovery Success 

When a workplace injury occurs, the claims management process becomes a pivotal experience for the injured worker. It is often the most significant interaction they have with their employer during their recovery journey, shaping their […]

  • Dec 27, 2024
  • Claire Muselman
Innovative Strategies in Claims Management: Addressing the Opioid Crisis 
Innovative Strategies in Claims Management: Addressing the Opioid Crisis 

The opioid crisis, a pressing issue that has significantly impacted the workers' compensation industry, demands urgent attention from claims professionals. The June 2024 Supreme Court decision, which rejected Purdue Pharma's proposed bankruptcy settlement, has further […]

  • Dec 12, 2024
  • Claire Muselman
Adverse Weather and Workers’ Compensation Claims
Adverse Weather and Workers’ Compensation Claims

How do adverse weather conditions affect work injuries and therefore workers compensation claims? In this report, we use NCCI data on workers compensation claims to show a relationship between injury frequency and weather. We expand […]

  • Oct 18, 2024
  • NCCI
The Future of Workers’ Compensation: Improving Claims Management with Predictive Insights 
The Future of Workers’ Compensation: Improving Claims Management with Predictive Insights 

Within the evolving ecosystem of workers’ compensation, claims management is one of the most critical functions. With rising medical costs, complex regulatory frameworks, and an increased focus on employee well-being, the need for efficiency and […]

  • Oct 16, 2024
  • Natalie Torres
What Your Claims Team Doesn’t Tell You Can—and Will—Hurt You 
What Your Claims Team Doesn’t Tell You Can—and Will—Hurt You 

HR Homeroom When it comes to workers' compensation, an injured worker's experience can largely depend on the actions and honesty of the claims team. These people handle claims, communicate with workers, and ultimately decide how […]

  • Oct 02, 2024
  • Claire Muselman
The Impact on Claim Outcomes
The Impact on Claim Outcomes

Part Four of the Compassion Fatigue in Workers' Compensation Adjusters Series  The role of a workers' compensation adjuster is to ensure that injured workers receive the benefits they need while balancing the financial interests of […]

  • Sep 25, 2024
  • Claire Muselman
The Power of Presence in Workers’ Compensation 
The Power of Presence in Workers’ Compensation 

Sarasota, FL (WorkersCompensation.com) -- I believe in the power of human connection. I believe in the seemingly small moments that can snowball into grand gestures and life-changing moments.   In my early career as a workers' […]

  • Jul 09, 2024
  • Claire Muselman
Self-Sabotage: Adjusters, It’s More Common than you Think…
Self-Sabotage: Adjusters, It’s More Common than you Think…

Sarasota, FL (WorkersCompensation.com) -- In workers' compensation's dynamic and demanding realm, claims adjusters hold a pivotal position. Their role in managing cases and ensuring equitable outcomes for injured workers is paramount. However, the high-pressure environment […]

  • May 29, 2024
  • Claire Muselman
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