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Claims Roadmap: Simplifying the Pre-Injury Process 
Claims Roadmap: Simplifying the Pre-Injury Process 

Proactive planning is a game-changer in workers' compensation. Before injuries occur, establishing a robust framework rooted in prevention and preparation lays the foundation for success. Organizations that focus on fostering a safety culture, equipping employees […]

  • Jan 19, 2025
  • Claire Muselman
Worker’s First Time on Conveyor Belt Results in Severed Finger, but No Cause for Tort Claim
Worker’s First Time on Conveyor Belt Results in Severed Finger, but No Cause for Tort Claim

Case File When a worker received workers' compensation benefits while off of work, it cut against his case that he didn't make an informed election of benefits after losing a finger in an accident at […]

  • Jan 13, 2025
  • Frank Ferreri
Tracking and Evaluating Active Claims: Using Insights to Improve Outcomes 
Tracking and Evaluating Active Claims: Using Insights to Improve Outcomes 

Roadmap Effective workers' compensation management requires more than simply addressing claims as they arise; it demands a systematic approach to tracking and evaluating each case. By closely monitoring claims progress and analyzing relevant data, employers […]

  • Jan 12, 2025
  • Claire Muselman
Supporting a Positive Claims Experience: Enhancing Trust and Recovery 
Supporting a Positive Claims Experience: Enhancing Trust and Recovery 

Roadmap The claims process is pivotal for injured workers, shaping their perceptions of their employer and the workers' compensation system. A positive claims experience ensures injured employees feel supported, respected, and empowered during challenging times. […]

  • Jan 06, 2025
  • Claire Muselman
Creating a Supportive Claims Management Process: Building Trust and Ensuring Recovery Success 
Creating a Supportive Claims Management Process: Building Trust and Ensuring Recovery Success 

When a workplace injury occurs, the claims management process becomes a pivotal experience for the injured worker. It is often the most significant interaction they have with their employer during their recovery journey, shaping their […]

  • Dec 27, 2024
  • Claire Muselman
Innovative Strategies in Claims Management: Addressing the Opioid Crisis 
Innovative Strategies in Claims Management: Addressing the Opioid Crisis 

The opioid crisis, a pressing issue that has significantly impacted the workers' compensation industry, demands urgent attention from claims professionals. The June 2024 Supreme Court decision, which rejected Purdue Pharma's proposed bankruptcy settlement, has further […]

  • Dec 12, 2024
  • Claire Muselman
Adverse Weather and Workers’ Compensation Claims
Adverse Weather and Workers’ Compensation Claims

How do adverse weather conditions affect work injuries and therefore workers compensation claims? In this report, we use NCCI data on workers compensation claims to show a relationship between injury frequency and weather. We expand […]

  • Oct 18, 2024
  • NCCI
The Future of Workers’ Compensation: Improving Claims Management with Predictive Insights 
The Future of Workers’ Compensation: Improving Claims Management with Predictive Insights 

Within the evolving ecosystem of workers’ compensation, claims management is one of the most critical functions. With rising medical costs, complex regulatory frameworks, and an increased focus on employee well-being, the need for efficiency and […]

  • Oct 16, 2024
  • Natalie Torres
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