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Navigating Non-Compensable Claims: Why Care and Clarity Matter 
Navigating Non-Compensable Claims: Why Care and Clarity Matter 

Roadmap  When a workers' compensation claim is deemed non-compensable, it can feel like a dead end for both the employer and the employee. This decision may spark frustration, fear, and financial uncertainty for the worker. […]

  • Jan 28, 2025
  • Claire Muselman
5 Questions on High-Risk Industries, CLM Session with Michele Punturi & Michelle Leighton
5 Questions on High-Risk Industries, CLM Session with Michele Punturi & Michelle Leighton

In advance of the CLM Focus Conference coming up Feb. 11-12, we're presenting a series of conference-preview pieces to better understand what the sessions will offer and why they're relevant to the workers' compensation industry. Today, we […]

  • Jan 26, 2025
  • Frank Ferreri
Updating Training Based on Lessons Learned: Elevating Safety and Prevention Efforts
Updating Training Based on Lessons Learned: Elevating Safety and Prevention Efforts

Roadmap Effective training is the cornerstone of a robust workers' compensation program. However, no training program is perfect from the start. Continuous improvement is essential, and claims provide a wealth of insights to refine training […]

  • Jan 19, 2025
  • Claire Muselman
Claims Roadmap: Simplified Navigation of the Claims Process 
Claims Roadmap: Simplified Navigation of the Claims Process 

Roadmap  When an injury occurs in the workplace, an organization’s response shapes the recovery journey for the injured worker and the effectiveness of the entire workers’ compensation program. This roadmap provides actionable steps to manage […]

  • Jan 19, 2025
  • Claire Muselman
Claims Roadmap: Simplifying the Pre-Injury Process 
Claims Roadmap: Simplifying the Pre-Injury Process 

Proactive planning is a game-changer in workers' compensation. Before injuries occur, establishing a robust framework rooted in prevention and preparation lays the foundation for success. Organizations that focus on fostering a safety culture, equipping employees […]

  • Jan 19, 2025
  • Claire Muselman
Worker’s First Time on Conveyor Belt Results in Severed Finger, but No Cause for Tort Claim
Worker’s First Time on Conveyor Belt Results in Severed Finger, but No Cause for Tort Claim

Case File When a worker received workers' compensation benefits while off of work, it cut against his case that he didn't make an informed election of benefits after losing a finger in an accident at […]

  • Jan 13, 2025
  • Frank Ferreri
Tracking and Evaluating Active Claims: Using Insights to Improve Outcomes 
Tracking and Evaluating Active Claims: Using Insights to Improve Outcomes 

Roadmap Effective workers' compensation management requires more than simply addressing claims as they arise; it demands a systematic approach to tracking and evaluating each case. By closely monitoring claims progress and analyzing relevant data, employers […]

  • Jan 12, 2025
  • Claire Muselman
Supporting a Positive Claims Experience: Enhancing Trust and Recovery 
Supporting a Positive Claims Experience: Enhancing Trust and Recovery 

Roadmap The claims process is pivotal for injured workers, shaping their perceptions of their employer and the workers' compensation system. A positive claims experience ensures injured employees feel supported, respected, and empowered during challenging times. […]

  • Jan 06, 2025
  • Claire Muselman
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