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Consistent Check-ins During Recovery and Claim Stability 
Consistent Check-ins During Recovery and Claim Stability 

Workers' Comp Playbook Recovery from a workplace injury rarely follows a perfectly predictable timeline. Medical treatment plans evolve as physicians evaluate how the body responds to therapy, medication, or physical rehabilitation. Employees may experience progress […]

  • Mar 26, 2026
  • Claire Muselman
Early Return-to-Work Conversations Influence on Claim Duration 
Early Return-to-Work Conversations Influence on Claim Duration 

Workers' Comp Playbook Workplace injuries introduce uncertainty for both employees and organizations. Injured workers begin thinking about recovery timelines, medical treatment, and their ability to perform the tasks that normally define their role. Employers must […]

  • Mar 24, 2026
  • Claire Muselman
The $34,000 ‘Hidden’ Workplace Injury: Carpal Tunnel Claims and Disrupting a Costly Epidemic 
The $34,000 ‘Hidden’ Workplace Injury: Carpal Tunnel Claims and Disrupting a Costly Epidemic 

In the workers’ compensation ecosystem, certain injuries dominate attention because of their frequency or severity. Yet some of the most financially damaging claims are not the ones that occur most often, they are the ones that quietly […]

  • Mar 24, 2026
  • Niki Moore Simmons
Employee Questions and Transparency in the Claims Process 
Employee Questions and Transparency in the Claims Process 

Workers' Comp Playbook Employees rarely enter the workers’ compensation system with a clear understanding of how the process works. An injury interrupts the normal rhythm of work and introduces conversations with supervisors, medical providers, and […]

  • Mar 23, 2026
  • Claire Muselman
Delayed Injury Reporting and Evolving Injury Narratives 
Delayed Injury Reporting and Evolving Injury Narratives 

Workers' Comp Playbook Delayed injury reporting represents one of the most complex dynamics within workers’ compensation claim management. Employers naturally prefer injuries to be reported immediately because early reporting supports accurate documentation, prompt medical evaluation, and clear incident investigation. When a […]

  • Mar 22, 2026
  • Claire Muselman
The Formula Behind Successful AI Adoption in Workers’ Comp 
The Formula Behind Successful AI Adoption in Workers’ Comp 

By James Benham, Co-Founder, CEO, JBK, and author of Be Your Own VC  Last year, I watched a carrier deliver a demo of an AI tool that could summarize a complex medical record in under ninety seconds. The room […]

  • Mar 20, 2026
  • James Benham
Designing a Clear Communication Chain After a Workplace Injury 
Designing a Clear Communication Chain After a Workplace Injury 

Workers' Comp Playbook Workplace injuries introduce a moment of disruption that requires clear and coordinated communication across an organization. Employees, supervisors, human resources professionals, safety leaders, and claims partners all become involved in the process […]

  • Mar 19, 2026
  • Claire Muselman
Language Choices Shape Injury Reporting and Claim Development 
Language Choices Shape Injury Reporting and Claim Development 

Workers' Comp Playbook Language carries more influence in workers’ compensation conversations than many leaders recognize. The words spoken when an employee reports an injury often become the foundation for how the entire claim is experienced. […]

  • Mar 18, 2026
  • Claire Muselman
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