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Too often, our workers’ compensation systems are designed as one-way transactions: we identify an injury, authorize treatment, pay benefits, and try to return the worker to duty. We have been locked into this industrial-age thinking […]

The dynamic environment of workers’ compensation has identified empathy as an essential component of effective claims management. The human element of injured workers' feelings throughout the claims process has gained recognition as a key factor for […]

If there’s one thing nearly all of us can agree on in today’s complex, high-speed world, it’s this: mental health challenges are everywhere. Mental health issues are present in both your local community and your home […]

As innovation reshapes the workers’ compensation landscape, few topics are as urgent—or as underutilized—as vocational rehabilitation for permanently restricted workers. As the industry continues to innovate with predictive analytics, AI-driven claims triage, and integrated care […]

The topic of workers’ compensation seldom appears in global trade policy discussions. The implementation of tariffs, which act as taxes on imported goods, serves as protection for domestic markets while punishing international competitors. Workers’ compensation insurance and […]

A decade in workers’ compensation has only strengthened my conviction: The intention of our work is to return injured workers to good health and meaningful work. This approach extends beyond financial considerations and mandatory requirements because […]