The Case Manager When an employee is injured on the job, the goal is not only to provide appropriate medical care but also to help the injured worker recover and return to gainful employment as […]

The Case Manager Listening is one of the most valuable—and often underestimated—skills a nurse case manager brings to a workers' compensation case. Strong listening skills build trust, uncover barriers to recovery, reduce misunderstandings, and help […]

The Case Manager Communication is at the heart of everything a nurse case manager does. In the workers' compensation arena, communication can easily become fragmented as claims adjusters, physicians, therapists, employers, attorneys, and other healthcare […]

The Case Manager I am back! Over the past few weeks, I had the opportunity to do two things that always recharge me—take a vacation and attend the annual Case Management Society of America (CMSA) […]

The Case Manager It’s time to put together my annual Summer Reading List, and I would love your recommendations! What book did you read this year that you simply could not put down? What inspired […]

The Case Manager I was reading a post from a friend who is battling cancer. He talked about psychological flexibility. As I have not heard this term before, I did a little digging. In this article, […]

The Case Manager Every spring, commencement speakers share lessons, inspiration, and wisdom with graduates across the country. Recently, The Washington Post highlighted several memorable commencement speeches, and I thought I would share a few of my favorites. […]

The Case Manager One of the most persistent—and costly—challenges in healthcare, particularly within workers’ compensation, is fragmentation. We often operate in silos: the treating physician focuses on diagnosis and treatment, specialists weigh in on their […]