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Compassion as a KPI: Measuring Empathy in Claims Management
Compassion as a KPI: Measuring Empathy in Claims Management

The dynamic environment of workers’ compensation has identified empathy as an essential component of effective claims management. The human element of injured workers' feelings throughout the claims process has gained recognition as a key factor for […]

  • Jun 04, 2025
  • Natalie Torres
Ten Tools Legal Professionals Can Use Now (and Use Ethically)
Ten Tools Legal Professionals Can Use Now (and Use Ethically)

The MedLegal Professor’s Technology Lab™ SeriesBy Nikki Mehrpoo – The MedLegal Professor™Featured on WorkersCompensation.com | Powered by MedLegalProfessor.AI AI Legal Tools with Real-World Value You do not need to be a technologist to use AI in law. […]

  • May 30, 2025
  • Nikki Mehrpoo
When it Comes to AI, Lawyers have Model Rules to Guide Ethical Decisions
When it Comes to AI, Lawyers have Model Rules to Guide Ethical Decisions

Document File The MedLegal Professor taught us that the ABA has weighed in on ethics, lawyers, and AI, so we decided to take a closer look. Simply Research users have access to the full text […]

  • May 29, 2025
  • Frank Ferreri
Welcome to The MedLegal Professor’s Technology Lab™
Welcome to The MedLegal Professor’s Technology Lab™

By Nikki Mehrpoo – The MedLegal Professor™  Featured on WorkersCompensation.com | Powered by MedLegalProfessor.ai  “If we want to protect the promise of workers’ compensation, we must modernize with integrity. And that starts with understanding the […]

  • Apr 27, 2025
  • Nikki Mehrpoo
Connection is the Missing Metric: What Gen AI Can’t Replace in Workers’ Compensation 
Connection is the Missing Metric: What Gen AI Can’t Replace in Workers’ Compensation 

With the rise of Generative AI in 2025, one question continues to surface: Will AI replace our jobs? This question is rooted in fear, curiosity, and sometimes hope. But after spending more than two decades […]

  • Apr 23, 2025
  • Claire Muselman
Spearheading Strong Independent Medical Examinations in Worker’s Comp with AI Integrations 
Spearheading Strong Independent Medical Examinations in Worker’s Comp with AI Integrations 

Brian Cronk, Vice President of National IME Services, CorVel  Many injured workers crave a sense of “normalcy” and are eager to return to their typical, daily routines. Between numerous doctor visits, lighter responsibilities, and extended […]

  • Apr 23, 2025
  • Brian Cronk
What Do You Want To Learn In The Technology Lab?
What Do You Want To Learn In The Technology Lab?

We don’t need to be engineers to shape the future. We just need to be willing to lead with both AI and HI, Artificial Intelligence and Human Intelligence, working together. This month, I’m proud to […]

  • Apr 01, 2025
  • Nikki Mehrpoo
Transforming Accessibility: Telemedicine’s Impact on Injured Worker Care 
Transforming Accessibility: Telemedicine’s Impact on Injured Worker Care 

The world of workers’ compensation is undergoing a profound transformation, driven by the rapid adoption of telemedicine. Initially viewed as a novelty, telemedicine has evolved into an indispensable tool for delivering care to injured workers. […]

  • Jan 09, 2025
  • Natalie Torres
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