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Ward joined Texas Mutual in 1993 after earning her Bachelor of Arts in Government from the University of Texas at Austin. She has since climbed the company's ranks, serving as operations analyst to the chief operating officer; senior manager of corporate planning, budget and accounting; and vice president of claim support services. In that role, she directed system implementation for the company's certified workers' compensation health care network. She has also overseen the company's call center, process and system management, statewide claim offices, claim intake unit and imaging unit.
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