Sedgwick Names Jim Ryan Chief Operating Officer for the Americas


Memphis, TN ( - Sedgwick, a leading global provider of technology‐enabled risk, benefits and integrated business solutions, today appointed Jim Ryan to the newly created role of chief operating officer for the Americas.

Ryan will oversee operations across all of Sedgwick’s lines of business—casualty, managed care, property, specialty and workforce absence—in Canada, the Caribbean, Latin America and the United States.

“Since joining Sedgwick in 2011, Jim has proven himself to be an exceptional leader who has an unwavering commitment to our caring counts® philosophy,” said Mike Arbour, CEO of Sedgwick. “During Jim’s tenure as president of casualty operations, our solutions have continued to expand, which is a testament to his skill and ability to drive us toward future growth.

“Additionally, he has spearheaded significant process improvements in order to advance the experience of our colleagues, clients and consumers. We are confident that he will continue to serve Sedgwick and its clients at the highest level, leading the company to continued success.”

Ryan has more than 25 years of experience in the insurance and claims management industry, with expertise in workers’ compensation, liability and litigation, making him a valuable thought leader in third-party claims administration.

“Throughout my time at Sedgwick, it has been an honor to establish meaningful partnerships with our colleagues, clients and many market partners,” Ryan said. “I’m looking forward to sharing my experiences and continuing to support the needs of Sedgwick’s operations across the Americas.”

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