Public Entities To Gain Increased Efficiency And Reduced Casualty Risk Costs


Orlando, FL - Aon eSolutions, the technology solutions business of Aon Corporation (NYSE: AON), and Aon Global Risk Consulting, a world leading provider of risk consulting, actuarial services and captive management, today announced that they will offer public entities a holistic claims solution that combines browser-based claims technology with claims consulting services. This two-pronged approach is designed to help organizations optimize their casualty claims process and will be introduced at the Public Risk Management Association Conference at booths 105 and 107, June 7 and 8 in Orlando.

With shrinking budgets and staff, public entities are being forced to do more with less. In terms of casualty claims, they must increase their efficiency in handling. However, many entities are hampered by legacy systems and accompanying manual, labor-intensive processes. This antiquated combination leads to high overhead and an inability to control claims costs.

Teri Gass, director of business development at Aon Global Risk Consulting, will be at PRIMA to discuss the new strategy, and stated: “Unless technology is integrated with claims best practices, public entities cannot fully realize a return on their IT investment. Aon's two-pronged solution helps organizations to leverage a significant ROI, providing financial justification for this program in today's tough economic climate.” 

Aon eSolutions' iVOS system is the industry's most comprehensive claims technology solution and offers a complete set of automation tools, while RiskConsole is the industry's leading risk management information system, and consolidates claims data from multiple sources to help quantify and reduce an organization's total cost of risk.  

iVOS and RiskConsole leverage Aon's overall casualty claims approach by enabling clients to improve claims handling, expedite claims closure, ensure accurate claims reserving and more effectively comply with governmental standards.

Lucy Williams, deputy human resources director over claims for Riverside County in California and an early adopter of this integrated approach, added: “We chose iVOS for its ability to enhance efficiencies by automating workflows and developing a paperless environment. Once we began implementation, we realized the need to enhance our processes. Aon claims consultants took inventory of our workflows and made best practice recommendations to improve our overall operations. As a result, we were able to consolidate administrative functions and reduce our clerical staff substantially. Going forward, we are considering RiskConsole to enhance our ability to manage the county's overall risks and exposures.”

About Aon eSolutions

Aon eSolutions is the technology solutions business of Aon Corporation (NYSE: AON) and provides award-winning technology-based tools that improve the management of risk, insurance and safety programs. These personalized and configurable best-in-class systems — AonLine, iVOS, RiskConsole and SafetyLogic — each provide measurable value by aggregating data, streamlining business processes and optimizing resources.

About Aon Global Risk Consulting

With more than 2,000 risk professionals in 50 countries worldwide, Aon Global Risk Consulting delivers risk management solutions designed to optimize the risk profile of our clients. Our risk consulting team focuses on actuarial and analytics, enterprise risk management, and risk financing solutions. Our risk, control, claims and engineering team consists of 600 professionals who support clients globally in the property and casualty risk control arena. Aon Global Insurance Managers are widely recognized as the leading captive manager, with local capabilities in over 30 countries.

About Aon

Aon Corporation (NYSE: AON) is the leading global provider of risk management services, insurance and reinsurance brokerage, and human capital consulting. Through its more than 36,000 colleagues worldwide, Aon readily delivers distinctive client value via innovative and effective risk management and workforce productivity solutions. Aon's industry-leading global resources and technical expertise are delivered locally through more than 500 offices in more than 120 countries. Named the world's best broker by Euromoney magazine's 2008 and 2009 Insurance Survey, Aon also ranked highest on Business Insurance's listing of the world's largest insurance brokers based on commercial retail, wholesale, reinsurance and personal lines brokerage revenues in 2008 and 2009. A.M. Best deemed Aon the number one insurance broker based on brokerage revenues in 2007, 2008, and 2009, and Aon was voted best insurance intermediary, best reinsurance intermediary and best employee benefits consulting firm in 2007, 2008 and 2009 by the readers of Business Insurance.
Source: Aon 


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