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Austin, TX (CompNewsNetwork) - Effective November 1, 2010, the Missouri City Field Office of the Texas Department of Insurance, Division of Workers' Compensation (TDI-DWC) will provide walk-in customer service to injured employees by appointment only. Benefit Review Conferences, Contested Case Hearings and appointments with the Office of Injured Employee Counsel (OIEC) ombudsman will continue to be held at the Missouri City Field Office location as scheduled. Injured employees should call TDI-DWC at 1-800-252-7031 or OIEC at 1-866-393-6432 for assistance with their workers' compensation claim or to make an appointment.
All correspondence and faxes relating to claims, including official actions, letters of clarification and forms, should be submitted to the TDI-DWC Houston East Field Office at:
Houston East Field Office
5425 Polk Street, Suite 130
Houston, Texas 77023-1454
FAX 713-514-0713
The TDI-DWC Occupational Safety and Health Consultation (OSHCON) services for employers in the Missouri City area will be unaffected by these changes. Employers can continue to call 281-403-7050 for workplace safety assistance.
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