Innovative Claims Strategies Selects Mitchell SmartAdvisor™ for Medical Bill Review Platform


San Diego, CA ( - Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty Claims and Collision Repair industries, announced today that Innovative Claims Strategies, LLC (ICS), a leading provider of integrated medical claims management programs to the workers' compensation and automobile insurance industries, has selected Mitchell SmartAdvisor™ as the company's medical bill review platform.

Kay Estes, President of Innovative Claims Strategies, said, "Mitchell SmartAdvisor best-in-class bill review functionality is what ICS needs in today's complex healthcare environment to control costs and improve outcomes for everyone in the injury claims management value chain. We admire Mitchell's leadership in the casualty claims marketplace and its commitment to develop trusting partnerships with clients. We look forward to a long lasting relationship with Mitchell."

ICS selected Mitchell for its reputation as a leader in the workers' compensation and auto casualty industries and for its broad portfolio of products and services that include innovative technologies, strategic partnerships, and compliance expertise. The Mitchell SmartAdvisor bill review platform was a compelling choice, especially when delivered in a smooth and speedy implementation, which enabled ICS to accelerate its ability to optimize cost containment and improve claims outcomes.

"We welcome Innovative Claims Strategies to the Mitchell family. This latest customer win adds a leading medical claims management company to our growing client roster of health care technology innovators, and we look forward to working with ICS to optimize workers' compensation claims processing, cost containment and patient outcomes," said Nina Smith-Garmon, Senior Vice President and General Manager of the Mitchell Workers' Compensation Solutions Division.

SmartAdvisor is a comprehensive bill review solution for workers' compensation that contains a unique combination of performance software, client services and best-in-class partnerships. SmartAdvisor's distinctive capabilities include customizable workflow modeling, a robust business decision rules engine, data analytics and reporting tools, Claims Examiner Portal for fast, secured, real-time access to bill data and a proven technology platform that delivers on average 50-70% straight-through processing for improved efficiencies and lower costs. Visit for more information or contact 1-800-421-6705 to schedule a demo of the SmartAdvisor bill review system.

About Innovative Claims Strategies, LLC
ICS was founded in 2006 to provide cost containment services to the auto insurance industry, using an alternative service model for delivering Independent Medical Evaluations and Peer Reviews. ICS offers a progressive model for managing claims in the automobile insurance and workers' compensation industries. We have the technology and the expertise to oversee both the care and costs of claims for work-related injuries, automobile accidents, and general health-related events that cause absence from the workplace. We provide an integrated medical claims management program that is modified for "best practices" within each jurisdictional framework. For more information, visit

About Mitchell
Mitchell empowers clients to achieve measurably better outcomes. Providing unparalleled breadth of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, Mitchell is uniquely able to simplify and accelerate the claims management and collision repair processes.

As a leading provider of Property & Casualty claims technology solutions, Mitchell processes over 50 million transactions annually for over 300 insurance companies/claims payers and over 30,000 collision repair facilities throughout North America. Founded in 1946, Mitchell is headquartered in San Diego, California, and has 1,700 employees. The company is privately owned primarily by the Aurora Capital Group, a Los Angeles-based investment group. For more information about Mitchell, visit

About Mitchell Workers' Compensation Solutions Division
Mitchell Workers' Compensation Solutions (WCS), a division of Mitchell, is a leading provider of workers' compensation cost containment technologies and solutions. Insurance payers and other clients rely on Mitchell's medical bill review solution, the SmartAdvisor™ Software Suite, to improve their medical cost savings results. For more information, please visit


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