Broadspire® Executives Discuss Innovation on 21st Century Business


Atlanta, GA ( - Broadspire's Erica Fichter, senior vice president, Medical Management and Candy Raphan, director, Medical Services, will be featured in a segment on the business cable television program 21st Century Business, which focuses on profiling innovations in business. Broadspire is a leading third party administrator of workers compensation claims, liability claims and medical management services.

Fichter and Raphan—both based in Broadspire's Sunrise, Florida location—discuss how Broadspire helps boost employee productivity while containing costs through its industry‐leading medical claims management practices and in‐house expertise. Raphan noted that employers are really challenged to balance providing appropriate medical care to injured employees with the issue of loss of productivity and getting injured workers back to work. The program then reviews how Broadspire's integrated medical management services can facilitate getting employees back to work sooner.

Also in the segment Fichter describes Broadspire's Worker On Loan program, which assists injured employees with a smooth transitional duty assignment that can help them continue their recovery, shorten claim durations and enable them to return to their regular employment. Through the program, injured employees work at local nonprofit organizations in activities that are specifically designed to fit within their limitations, while employers continue to pay wages or workers compensation benefits.

The segment will air in dozens of markets between September 11th and 22nd on CNBC, Bloomberg and Fox Business News, including in Los Angeles on CNBC on September 10th at 11:30 p.m. PT and in Denver on September 11th at 12:30 a.m. MT. The segment may be viewed on YouTube here

21st Century Business is an award‐winning targeted business program that is independently produced by MMP (USA), Inc, in Boca Raton, Florida. The show provides its business viewers an in‐depth opportunity to find solutions to industry problems through commentary from some of the top business leaders from across the world.

About Broadspire

Broadspire (, a leading international third party administrator, provides risk management solutions designed to help clients improve their financial results. Broadspire offers casualty claim and medical management services to assist large organizations in achieving their unique goals, increasing employee productivity and reducing the cost of risk through professional expertise, technology and data analytics. As a Crawford Company, Broadspire is based in Atlanta, Ga., with more than 40 locations throughout the United States. Services are offered by Crawford & Company under the Broadspire brand in Europe (, including the United Kingdom (

About Crawford

Based in Atlanta, Ga., Crawford & Company ( is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self‐insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims Solutions® offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.


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