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Anne Llewellyn

Anne Llewellyn is a registered nurse with over forty years of experience in critical care, risk management, case management, patient advocacy, healthcare publications and training and development. Anne has been a leader in the area of Patient Advocacy since 2010. She was a Founding member of the Patient Advocate Certification Board and is currently serving on the National Association of Health Care Advocacy. Anne writes a weekly Blog, Nurse Advocate to share stories and events that will educate and empower people be better prepared when they enter the healthcare system.

Watching The Pitt as a Former ER Nurse: The Truth Behind the Chaos

The Case Manager I just finished watching season 2 of The Pitt. If you have been watching it, I know you are trying to take in all the issues that were presented and what was […]

Negotiation Lessons: What Case Managers can Learn about Tone, Trust, and Win/Win Outcomes

The Case Manager Negotiation is one of the core skills nurse case managers rely on every day. Whether we’re coordinating care, advocating for services, or helping families navigate complex systems, we spend a surprising amount […]

Tips for How Workers’ Compensation Nurse Case Managers Can Prepare for Major Cuts to Rural Healthcare Resources

The Case Manager Healthcare in general is undergoing a profound transformation—in this article, I wanted to look at an area many of us don’t think about because we live in an urban or suburban area. […]

When the Waiting Room Becomes the Hardest Part of Care 

The Case Manager Most of us are used to waiting for things — in line at the grocery store, at a red light, or for the coffee to finish brewing. How much waiting each of us can tolerate […]

Tips for Being Your Own Best Advocate – Be An Active Member of YOUR Team 

The Case Manager Using patient portals is a critical part of care coordination and helping the patient be an active member of their team.  So why are they so difficult to use as compared to other industries?  Think about […]

Who is Really Responsible for the Care Coordination in Healthcare?  

The Case Manager Who's responsible for care coordination? It depends.   In theory, the primary care physician (PCP) is the quarterback of people’s healthcare. But if the patient is injured on the job, the treating physician assigned by the Insurance Company would be responsible. […]