Much of what I have read in the workers’ compensation space about the killing of United Healthcare CEO, Brian Thompson, is focused on beefing up security.  I understand that is a natural and necessary response, […]

Disruptors. The promise of tomorrow for some, the end of the line for others.  Innovation has been the topic du jour at several recent workers’ compensation conventions.  As an innovator in a different way to […]

Workers’ Comp has two distinct aspects in the provision of care.  There is the obligatory requirements under the “grand bargain” and then there are the emerging patient engagement strategies being discussed at State and National […]

These two words capture two distinct understandings of how to reduce Workers’ Compensation claims costs. The current hot topic of “patient engagement” has a lot to do with monitoring technology with the emergence of wearables […]

The 2023 WCI Convention in Orlando was very much about the future of workers’ comp. The celebrity keynote by Bill Walton was the follow-up on an exploration of AI and other tools that are likely […]

Is there bias in how workers’ comp approaches innovation? An old riddle may shed some light on how pre-conceptions may be keeping the industry from better outcomes and reduced claim costs. “A father and his […]

Writing from the patient perspective you wouldn’t expect me to be focused on the cost of “enhanced care.” But, I need to be because everyone else is. Patient engagement, education and coaching certainly come at […]

It’s amazing what you learn when you ask the right questions. We have been asking this question for four years in the belief that a better educated injured worker who is provided peer-to-peer coaching through […]