Back to Claims School A workers’ compensation program can generate constant activity and still leave leaders uncertain about whether it is improving anything. Files close, reports circulate, vendors complete assignments, and meetings fill the calendar. […]

Back to Claims School A workers’ compensation reserve gives financial form to a story that is still unfolding. The claims professional studies what is known today and estimates what the claim may reasonably require tomorrow. […]

Back to Claims School Kirsten L. Kaiser Kus brings a rare perspective to the CLM Claims College School of Workers’ Compensation because she has represented people on both sides of the system. She began her […]

Back to Claims School Fraud concerns often begin with a detail that needs clarification. A date may conflict with a medical record, an activity may appear inconsistent with a stated restriction, or a billing pattern […]

Back to Claims School Medical management begins when a claim requires care, yet its purpose reaches across the full recovery process. Claims professionals do not practice medicine and still need to understand how diagnosis, treatment, […]

Back to Claims School Lindsey E. Mills has spent more than 15 years representing employers in workers’ compensation, employment matters, and civil litigation across Iowa, Nebraska, and Missouri. She is an attorney and shareholder with […]

Back to Claims School A workers’ compensation claim often begins with very little information. A supervisor may report that an employee felt pain while lifting a box. The employee may describe symptoms that developed over several days without identifying one clear […]

Back to Claims School Brad Gronke, EdD, MBA, MS, CCP, ACP, CLMP, CPCU, AIC, AIS, AIM, SCLA, brings an unusually broad professional perspective to the CLM Claims College School of Workers’ Compensation. He serves as […]