Magnifying Glass

The WHY: Why Does Compassionate Leadership Matter?
The WHY: Why Does Compassionate Leadership Matter?

Part Two of Four Why is compassionate leadership so crucial in the realm of workers' compensation? This question strikes at the heart of what it means to lead effectively in an industry intertwined with the […]
Compassionate Leadership in Workers’ Compensation: Understanding the Baseline
Compassionate Leadership in Workers’ Compensation: Understanding the Baseline

A four-part series How did we get to our current state in handling workplace injuries? To comprehend our present approach to workplace injuries, we must delve into the history and evolution of workplace safety and […]
It Costs Nothing to be Kind, or Maybe it Costs $8 Billion. Either Way, it’s Worth ‘Giving While Living’
It Costs Nothing to be Kind, or Maybe it Costs $8 Billion. Either Way, it’s Worth ‘Giving While Living’

Louisville, KY (WorkersCompensation.com) -- Thanks to our Dr. Claire Muselman, I just this week learned who Chuck Feeney was. Feeney's been in the headlines lately because of his recent passing at age 92 and what […]
Transforming the Claims Landscape—From Blame to Curiosity
Transforming the Claims Landscape—From Blame to Curiosity

Part Four of Seven Sarasota, FL (WorkersCompensation.com) -- In the often complex and sensitive realm of workers' compensation, the tone and approach of claims adjusters can make or break the experience for the injured worker. […]
Leadership Link: Unleashing the Power of Vulnerability — A Game-Changer for Leadership Success
Leadership Link: Unleashing the Power of Vulnerability — A Game-Changer for Leadership Success

By Dr. Claire Muselman & Kai Harrington Is it time for leaders to embrace vulnerability? The answer is a resounding YES! In 2023, vulnerability in leadership is often overlooked, overshadowed by metrics, data, and compliance. […]
Building Unshakeable Confidence: A Guide for Claims Adjusters in Workers’ Compensation
Building Unshakeable Confidence: A Guide for Claims Adjusters in Workers’ Compensation

The claims adjusting field, especially within workers' compensation, can be fraught with complexities and challenges. A strong sense of confidence isn't just an asset; it's a necessity. Confidence isn't just a buzzword; it's a fundamental skill. […]
The Positive Leadership Model in Workers’ Compensation Claims: A Comprehensive and Holistic Approach to Personal and Organizational Growth
The Positive Leadership Model in Workers’ Compensation Claims: A Comprehensive and Holistic Approach to Personal and Organizational Growth

Sarasota, FL (WorkersCompensation.com) -- In the ever-evolving, intricate environment of workers' compensation claims, having a proficient and compassionate claims team is not only advantageous but indispensable. Drawing inspiration from the Positive Leadership Model's insights, this […]
Back to Basics Compilation
Back to Basics Compilation

We recently ran in our News section Dr. Claire Muselman's multipart series on leadership applying the lessons of Robert Fulghum's Everything I Needed to Know I Learned in Kindergarten to workers' compensation. For readers' convenience, […]