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What is Compassion Fatigue in Workers’ Compensation Adjusters?
What is Compassion Fatigue in Workers’ Compensation Adjusters?

In workers' compensation, adjusters play a vital role in ensuring injured workers receive the benefits they need while balancing the interests of employers and insurance companies. The job of an insurance adjuster requires empathy, critical […]

  • Sep 23, 2024
  • Claire Muselman
The Power of Choice in Workers’ Compensation: Understanding Personal Accountability 
The Power of Choice in Workers’ Compensation: Understanding Personal Accountability 

HR Homeroom In the world of workers’ compensation, the power of choice is often overlooked, even though it plays a vital role in managing our work. Many professionals in this field believe that their actions […]

  • Sep 20, 2024
  • Claire Muselman
The Science of Communication: Why It Matters in Workers’ Compensation 
The Science of Communication: Why It Matters in Workers’ Compensation 

HR Homeroom The purpose of insurance is to restore people's livelihoods. We often think about numbers, policies, and data when discussing insurance. But at its core, it is about something much deeper: emotions. People buy […]

  • Sep 19, 2024
  • Claire Muselman
The Ethical Imperative: Human Behavior in Workers’ Compensation Cases Part 10
The Ethical Imperative: Human Behavior in Workers’ Compensation Cases Part 10

The Way Forward: Learning & Development in Ethical Practice, Part 10 of 10  As we conclude this series on ethical practices in workers’ compensation, it is clear that the path to ethical excellence is continuous […]

  • Sep 03, 2024
  • Claire Muselman
The Ethical Imperative: Human Behavior in Workers’ Compensation Cases Part 4
The Ethical Imperative: Human Behavior in Workers’ Compensation Cases Part 4

Balancing Empathy and Boundaries: Avoiding Burnout, Part 4 of 10  Empathy is often viewed as the cornerstone of compassionate care, especially in workers’ compensation. Rightfully so, because empathy allows us to connect with injured workers […]

  • Aug 27, 2024
  • Claire Muselman
The Ethical Imperative: Human Behavior in Workers’ Compensation Cases Part 3
The Ethical Imperative: Human Behavior in Workers’ Compensation Cases Part 3

Emotional Decision Making: How Emotions Shape Our Actions, Part 3 of 10  As we continue our exploration of ethics in workers' compensation, we must consider the powerful role emotions play in our decision-making. In an […]

  • Aug 26, 2024
  • Claire Muselman
The Ethical Imperative: Human Behavior in Workers’ Compensation Cases Part 2
The Ethical Imperative: Human Behavior in Workers’ Compensation Cases Part 2

The Challenge of Accountability in Workers' Compensation, Part 2 of 10 As we continue our exploration of ethics in workers' compensation, we must confront one of the most important and often misunderstood aspects of ethical […]

  • Aug 25, 2024
  • Claire Muselman
The Ethical Imperative: Human Behavior in Workers’ Compensation Cases Part 1
The Ethical Imperative: Human Behavior in Workers’ Compensation Cases Part 1

An Introduction to Ethics in Workers' Compensation, Part One of Ten Workers' compensation is intertwined with the complexities of human behavior, ethics, and the obvious pain that accompanies workplace injuries. The field extends beyond simply […]

  • Aug 24, 2024
  • Claire Muselman
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