(Part Three of the Compassion Fatigue in Workers' Compensation Adjusters series)  Compassion fatigue can quietly and gradually creep into the lives of workers' compensation adjusters. Because the symptoms often resemble general stress or burnout, it […]

Workers' compensation specialists handle injured workers' compensation claims, often involving complex emotional dynamics. Their role requires them to understand the facts of the case and the emotional landscape of the people they help. This emotional […]

In workers' compensation, adjusters play a vital role in ensuring injured workers receive the benefits they need while balancing the interests of employers and insurance companies. The job of an insurance adjuster requires empathy, critical […]

HR Homeroom In the world of workers’ compensation, the power of choice is often overlooked, even though it plays a vital role in managing our work. Many professionals in this field believe that their actions […]

HR Homeroom The purpose of insurance is to restore people's livelihoods. We often think about numbers, policies, and data when discussing insurance. But at its core, it is about something much deeper: emotions. People buy […]

The Way Forward: Learning & Development in Ethical Practice, Part 10 of 10  As we conclude this series on ethical practices in workers’ compensation, it is clear that the path to ethical excellence is continuous […]

Balancing Empathy and Boundaries: Avoiding Burnout, Part 4 of 10  Empathy is often viewed as the cornerstone of compassionate care, especially in workers’ compensation. Rightfully so, because empathy allows us to connect with injured workers […]

Emotional Decision Making: How Emotions Shape Our Actions, Part 3 of 10  As we continue our exploration of ethics in workers' compensation, we must consider the powerful role emotions play in our decision-making. In an […]