The Issue: Why Empathy is a Leadership Superpower  Empathy—the ability to understand and share the feelings of others—is often dismissed as a "soft skill," but research proves it is a critical leadership trait. Leaders who demonstrate empathy […]

The Issue: Why Emotional Intelligence is Crucial for Leadership  In today's workplaces, technical skills, and industry expertise are no longer enough to succeed as a leader. With advancing technology, instantaneous response times, and artificial intelligence […]

In the complex, interconnected world of workers’ compensation and healthcare, where professionals from diverse disciplines converge to support injured workers, relationships are the common thread that binds us all. These personal, professional, or internal connections […]

The workers’ compensation industry is often seen through a lens of financial transactions, regulatory compliance, and cost containment. Yet, at its heart, the industry serves a profoundly human purpose: to restore the health, dignity, and […]

The recent California jury verdict ordering Walmart to pay nearly $35 million to a former truck driver, Jesus "Jesse" Fonseca, is a powerful case study for leadership lessons. This decision raises questions about workplace culture, […]

Building a Culture of Accountability and Empathy, Part 9 of 10  In the workers' compensation industry, fostering a culture of accountability is important to ensure fair and effective outcomes. However, proper accountability must be rooted […]

Balancing Empathy and Boundaries: Avoiding Burnout, Part 4 of 10  Empathy is often viewed as the cornerstone of compassionate care, especially in workers’ compensation. Rightfully so, because empathy allows us to connect with injured workers […]

Orlando, FL (WorkersCompensation.com) -- When it comes to increasing safety in the workplace, it's probably not immediately obvious that DEI and empathy are way to do it. But that's why at WCI, Elise White, who […]