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The Power of Listening: 10 Skills Every Workers’ Compensation Nurse Case Manager Should Master
The Power of Listening: 10 Skills Every Workers’ Compensation Nurse Case Manager Should Master

The Case Manager Listening is one of the most valuable—and often underestimated—skills a nurse case manager brings to a workers' compensation case. Strong listening skills build trust, uncover barriers to recovery, reduce misunderstandings, and help […]

  • Jul 14, 2026
  • Anne Llewellyn
When Heat Turns Deadly: Understanding Heat Illness Before it Becomes a Claim 
When Heat Turns Deadly: Understanding Heat Illness Before it Becomes a Claim 

Summer Safety Series Welcome to The Science Behind Workplace Injuries: 30 Days of Summer Safety, where we explore the environmental hazards, human physiology, behavioral science, and organizational decisions that shape workplace safety. This article is part of our July […]

  • Jul 01, 2026
  • Claire Muselman
2026 Summer Reading List — I Need Your Best Picks
2026 Summer Reading List — I Need Your Best Picks

The Case Manager It’s time to put together my annual Summer Reading List, and I would love your recommendations! What book did you read this year that you simply could not put down? What inspired […]

  • Jun 01, 2026
  • Anne Llewellyn
Psychological Flexibility: A Critical Skill for Workers’ Compensation Nurse Case Managers 
Psychological Flexibility: A Critical Skill for Workers’ Compensation Nurse Case Managers 

The Case Manager I was reading a post from a friend who is battling cancer. He talked about psychological flexibility. As I have not heard this term before, I did a little digging. In this article, […]

  • May 27, 2026
  • Anne Llewellyn
It’s Just a Grilled Cheese: Finding Simplicity in Workers’ Compensation
It’s Just a Grilled Cheese: Finding Simplicity in Workers’ Compensation

Consider this a chemical love letter to one of the greatest comfort foods ever made: thegrilled cheese sandwich. Sure, it’s simple on the surface—just bread, butter, and cheese. But anyone who’s everscorched one knows the […]

  • May 10, 2026
  • Heather Gardner
Redefining Trust in Workers’ Compensation Pharmacy Programs 
Redefining Trust in Workers’ Compensation Pharmacy Programs 

Beneath the Surface Trust has long existed as an assumption within many workers’ compensation pharmacy relationships. Prescriptions processed, reports generated, and claims moved forward without requiring employers or claims organizations to examine the structure driving […]

  • May 09, 2026
  • Claire Muselman
Are Your Case Management Teams Truly Working Together—Or Just Working in Parallel?
Are Your Case Management Teams Truly Working Together—Or Just Working in Parallel?

The Case Manager One of the most persistent—and costly—challenges in healthcare, particularly within workers’ compensation, is fragmentation. We often operate in silos: the treating physician focuses on diagnosis and treatment, specialists weigh in on their […]

  • May 05, 2026
  • Anne Llewellyn
Negotiation Lessons: What Case Managers can Learn about Tone, Trust, and Win/Win Outcomes
Negotiation Lessons: What Case Managers can Learn about Tone, Trust, and Win/Win Outcomes

The Case Manager Negotiation is one of the core skills nurse case managers rely on every day. Whether we’re coordinating care, advocating for services, or helping families navigate complex systems, we spend a surprising amount […]

  • Apr 15, 2026
  • Anne Llewellyn
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