avo Transportation & Language Services rolls out new brand, reflecting its sleek, tech-driven approach to T&T in workers’ comp


Cocoa, Fla. (March 14, 2024) — avô Transportation and Language Solutions has unveiled a dynamic new brand identity, marking a significant milestone in its evolution. The rebranding signals the company's unwavering commitment to innovation by harnessing technology to redefine transportation and translation (T&T) services within the world of workers' compensation.

Central to the rebrand is a fresh logo featuring lowercase letters and a distinctive circumflex over the 'o,' emphasizing the pronunciation of the company's name as "ah-vo."

"avô, meaning grandfather in Portuguese, symbolizes the wisdom and expertise embodied by our team," said Matt Walker, Executive Vice President of Sales and Marketing. avô founders President Fred Schafer and Matt Walker share extensive experience in the T&T industry that spans almost two decades.

Simultaneously, the revamped logo and sleek website mirror avô's transformative approach to an industry traditionally reliant on manual processes. Leveraging a proprietary cloud-based system tailored for the T&T workflow in workers' compensation, avô automates communication channels to expedite referrals and optimize service delivery. Through the intuitive portal or mobile app, claims representatives can easily coordinate pick-up and drop-off logistics while monitoring services in real-time.

"Our proprietary system empowers us to deliver timely, precise information, mitigating errors and enhancing the experience for patients, providers, and payers," explained Schafer. "Gone are the days of waiting on hold or awaiting email responses; our clients enjoy full visibility into the entire assignment lifecycle."

This commitment to transparency extends seamlessly to invoicing. Adopting the avô cost-plus model, payers gain insight into provider charges and the company's margins upfront. "We prioritize simplicity and clarity for our stakeholders—patients, providers, and payers alike," Schafer said.

The rebranding initiative and technological advancements were fueled through strategic capital investments from PMPK, a private equity firm led by Managing Partners Chris Feeney and Dr. Kenneth Hannigan. PMPK specializes in nurturing innovative enterprises within the workers' compensation and property and casualty sectors.

About avô

Established in 2015 and headquartered in Cocoa, Florida, avô offers national transportation and language services to workers' compensation carriers, third-party administrators, and employers. As the sole provider boasting direct API connections with multiple ride-share partners, avô continues to redefine industry standards through innovation and client-centric solutions. For more information, visit https://chooseavo.com, call 800-286-9964 or email customercare@chooseavo.com.

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Media Contacts: 

Helen King Patterson, King Knight Communications, 813-690-4787; helen@kingknight.com

Matthew Walker, Executive Vice President of avô, 215.668.4571, mwalker@chooseavo.com

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