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Since the birth of case management in the workers’ compensation industry, payers and employers have struggled to quantify the impact that case management has on a claim. Questions surrounding whether case management saves money on […]

Some days, we’ll come across a certain event – one that isn’t too rare, but also isn’t too common – and simply brush it off. “It probably doesn’t mean anything,” we say to ourselves. But […]

The goal of any workers’ compensation case management program is to minimize the impact of an injury and assist injured employees in realizing their maximum functional abilities. However, to accomplish this goal, understanding that an […]

Empathy is a concept so needed in the workers’ compensation space and yet we have not invested the time, talent, and resources to further examine and develop this concept. Empathy: a core fundamental to build […]

We’ve all heard leaders from within workers’ compensation advocate that our industry should be re-labeled to appropriately address the outcome for anyone hurt on the job: recovery, not compensation. And, while words matter, it’s more […]

On June 21, 2022, the U.S. Supreme Court released an order list for a host of cases before the Court. As part of the list, the Court noted the requests for two workers’ compensation case […]