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Back to Claims School Recovery becomes visible through what a person can do. An injured employee may attend every scheduled appointment while continuing to struggle with lifting, walking, concentration, endurance, or confidence in movement. Those […]

Back to Claims School Stephanie Neuenfeldt, MBA, CPCU, ACP, SCLA, AINS, AIC, has spent 20 years building a career around the people and processes that shape workers’ compensation outcomes. She serves as Regional Workers’ Compensation […]

Back to Claims School A medical report can contain familiar words and still leave the claims professional with important questions. The diagnosis may be listed while the connection to the reported injury remains unclear. Restrictions […]

Back to Claims School Dr. Claire Muselman brings workers’ compensation, behavioral science, leadership, and education into the same conversation because claims outcomes are shaped by all four. She serves as Chief Operating Officer of WorkersCompensation.com […]

Back to Claims School A workers’ compensation program can generate constant activity and still leave leaders uncertain about whether it is improving anything. Files close, reports circulate, vendors complete assignments, and meetings fill the calendar. […]

Bits & Pieces Definition The "arising out of employment" requirement addresses the causal connection between employment and injury. An injury arises out of employment when the employment exposes the worker to a risk that contributes […]