How Claims Organizations Are Positioning Themselves for Post-Pandemic Success



The COVID-19 pandemic turned the world upside down. Now with vaccine access increasing and economic recovery underway, claims organizations need to be prepared for what’s next. In this webinar, learn about emerging auto casualty and workers’ compensation claim trends as the pandemic slows in the U.S. and find out strategies top claims organizations are implementing to prepare for the future.

What you’ll learn:

  • The P&C industry’s progress toward economic recovery, demonstrated via Mitchell data and top claims organization actions. Get insights to help you understand how your organization’s claim trends compare to your peers.
  • Our top-five actionable recommendations to help you prepare for success post-pandemic, regardless of what’s next.
  • The rate your peers increased adoption of automation, AI and other technologies since the pandemic started. Discover the distinct advantages they achieve using technology and automation.
  • How to assess technology and service partners to evaluate the value and flexibility they provide to help you accomplish your goals.
Monica Declercq
Monica Declercq
Senior Vice President of Technology Enabled Services

Monica Declercq is Senior Vice President of Technology Enabled Services at Mitchell, where she leads a global service operation supporting both auto casualty and workers’ compensation customers. Her deep knowledge of process optimization, workflow design, service delivery models and partner management have earned Mrs. Declercq her reputation as an engaging speaker and thought leader.

Shahin Hatamian
Shahin Hatamian
Senior Vice President of Product Management

Shahin Hatamian is senior vice president of product management and marketing for Mitchell International. He is responsible for product direction, marketing and strategic initiatives for Mitchell’s auto casualty and workers’ compensation software and service solutions. With 25 years of high-tech industry experience, Shahin has an extensive and proven knowledge of product development, marketing, organizational leadership, business strategy, partnerships and global business. Shahin holds a BSEE, an MSEE and an MBA.

July 2021

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