Embracing Nurse Triage and Telehealth in Workers Compensation



Nurse Triage and telemedicine has been embraced by the self-insured employer market, but does this marriage have application for employers with a large deductible or fully insured program who are with a carrier?  Are carriers really interested in reducing the number of incidents from becoming claims, and why?  What is the potential impact of nurse triage/telehealth on total cost of risk for clients, and on improved access to care for injured workers? 

This presentation will also cover:  

  • How this type of program can be implemented for small and mid-size employers who do not have frequent injuries 

  • How it can be structured to have the intended impact 

  • How it can be a market differentiator that can be offered to their agents and policy holders

Diane Blaha
Diane Blaha
Senior Vice President & Chief Marketing Officer
CorVel Corporation

Diane Blaha is SVP and Chief Marketing Officer at CorVel Corporation, a leading risk management organization in workers’ compensation. She has more than 30 years of healthcare experience, beginning her career as a registered nurse and then spending the last 20 years in workers’ compensation claims and managed care.

Blaha has been with CorVel since 1992, serving in a variety of sales and account management roles. In her current positions she is responsible for sales, marketing and account management. In that capacity, she has worked with multiple national and local organizations to develop, customize and implement programs to meet their unique needs. Prior to CorVel, Blaha was the Outpatient and Corporate Services Manager at Central DuPage Hospital, and spent 10 years as a registered nurse for critical care in various hospitals.

Dan Hunt
Dan Hunt
Corporate Medical Director
AF Group

Dr. Hunt practiced as a general surgeon in Michigan for 28 years prior to joining AF Group in 2014. Current areas of interest are telemedicine, evidence-based medicine, prescription drug monitoring programs, understanding the appropriate roles of opioids, marijuana and alternative treatments for pain in workers’ compensation.

Dr. Hunt has presented on these topics before the FDA, Department of Labor, National Prescription Drug Abuse Conference, IAIABC, NICB, AIA and numerous legislative and university groups. His most recent papers published in the Journal of Occupational and Environmental Medicine in May of 2016 regarding the effects of evidence-based medicine on the outcomes of injured workers and May of 2019 regarding the association of opioids, antidepressants and benzodiaepines with workers’ compensation costs.

June 2021

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