Advocacy in Claims


By nature, the workers’ compensation system and claims handling can feel contentious, but it doesn’t have to be!  Implementing advocacy in your claims handlings processes and procedures can be beneficial to your injured employee and also to your organization.  In this session, join industry leaders as they discuss what is advocacy in claims, what works and does not work when you are utilizing it in your program strategy, and why it is so important for all parties of a workers’ compensation claim.  The helpful tips and proven strategies shared in this session will be sure to set up your programs for success.


Sharon Evans – Workers’ Compensation Manager, Big Lots

Noreen Olson – Workers’ Compensation Claims Manager, Starbucks

Nancy Strubler – Director of Workers’ Compensation, National Express LLC

Kathryn Tazic – Managing Director, Sedgwick

October 2022

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