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Transformational Leadership in Workers’ Compensation: Inspiring and Supporting Injured Workers Through the Claims Process 
Transformational Leadership in Workers’ Compensation: Inspiring and Supporting Injured Workers Through the Claims Process 

Claims adjusters are the backbone of the workers' compensation process and claims adjusters are crucial in guiding injured workers through complex situations. Their task is not just about managing claims but about inspiring and supporting […]

  • Nov 09, 2024
  • Claire Muselman
Charismatic Leadership in Workers’ Compensation: Inspiring Recovery with Compassion and Confidence 
Charismatic Leadership in Workers’ Compensation: Inspiring Recovery with Compassion and Confidence 

Workers' compensation claims can be challenging for injured workers and the claims adjusters who support them. Many injured workers feel uncertain, vulnerable, and overwhelmed by the claims process and the recovery journey ahead. For claims […]

  • Nov 09, 2024
  • Claire Muselman
Situational Leadership in Workers’ Compensation: Adapting to the Needs of Injured Workers 
Situational Leadership in Workers’ Compensation: Adapting to the Needs of Injured Workers 

In the workers' compensation landscape, no two claims are exactly alike. Each injured worker brings unique experiences, challenges, and emotional needs to the table, making it crucial for claims adjusters to be adaptable in their […]

  • Nov 08, 2024
  • Claire Muselman
The Leadership Foundations in Workers’ Compensation: A Guide to Transforming Claims and Employer Interactions 
The Leadership Foundations in Workers’ Compensation: A Guide to Transforming Claims and Employer Interactions 

In workers' compensation, we often focus on policies, regulations, and compliance—essential to ensure fairness and consistency. However, there is an element just as critical yet frequently overlooked: Leadership. Whether you are a claims adjuster working […]

  • Nov 06, 2024
  • Claire Muselman
Illuminate Leadership: Guiding Workers’ Compensation with Purpose and Passion 
Illuminate Leadership: Guiding Workers’ Compensation with Purpose and Passion 

Regarding workers' compensation, the roles of adjusters, claims managers, and executives extend far beyond paperwork and policy. These professionals deal with real human stories, managing the pain, recovery, and hope of injured workers. Leadership in […]

  • Oct 03, 2024
  • Claire Muselman
What Your Claims Team Doesn’t Tell You Can—and Will—Hurt You 
What Your Claims Team Doesn’t Tell You Can—and Will—Hurt You 

HR Homeroom When it comes to workers' compensation, an injured worker's experience can largely depend on the actions and honesty of the claims team. These people handle claims, communicate with workers, and ultimately decide how […]

  • Oct 02, 2024
  • Claire Muselman
A Step-by-Step Guide to Workers’ Compensation Benefits: Making the Process Easy for Injured Workers 
A Step-by-Step Guide to Workers’ Compensation Benefits: Making the Process Easy for Injured Workers 

HR Homeroom This article showcases how easy it can be to explain the benefits process to an injured human who has sustained an injury at work and will receive some indemnity benefits. The goal is […]

  • Oct 02, 2024
  • Claire Muselman
Where Are All the Injured Workers’ Yachts? A Workers’ Compensation Reality Check 
Where Are All the Injured Workers’ Yachts? A Workers’ Compensation Reality Check 

There is a common myth in workers' compensation that injured workers get rich off the system. People talk about it like it's a surefire way to live the good life. We hear stories and see […]

  • Sep 30, 2024
  • Claire Muselman
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