HR Homeroom As the year draws to a close, claims leaders in the workers' compensation industry are not only reflecting on 2024's successes and challenges but also planning priorities for 2025. With many claims teams […]

HR Homeroom In workers' compensation, recovery involves more than just physical healing. Emotional well-being plays a critical role in shaping outcomes for injured workers, claims adjusters, employers, and the entire ecosystem of the claims process. […]

The opioid crisis, a pressing issue that has significantly impacted the workers' compensation industry, demands urgent attention from claims professionals. The June 2024 Supreme Court decision, which rejected Purdue Pharma's proposed bankruptcy settlement, has further […]

The holiday season is here—a time often filled with joy and celebration but can also bring an extra layer of stress. For those navigating workers' compensation, whether as an injured worker, claims adjuster, or employer, […]

Kristin Green is no stranger to the power of human connection. As a leader, mentor, and visionary, her career is built on authenticity, relationship-building, and an unwavering commitment to supporting those around her. From her […]

The recent California jury verdict ordering Walmart to pay nearly $35 million to a former truck driver, Jesus "Jesse" Fonseca, is a powerful case study for leadership lessons. This decision raises questions about workplace culture, […]

Workers' compensation, often seen through claims, compliance, and recovery, holds the potential for transformation. This potential is not in the processes but in the people who drive them. Whether it's a claims adjuster guiding an […]

Apologies are powerful in any field but have unique significance in workers' compensation. This industry revolves around supporting people through physical, emotional, and often life-altering experiences. Professionals—whether adjusters, employers, or claims specialists—encounter deeply personal situations […]