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Handling Communication with the Claims Adjuster: Building a Collaborative Partnership 
Handling Communication with the Claims Adjuster: Building a Collaborative Partnership 

Roadmap Effective communication with claims adjusters leads to successful workers' compensation management. The claims adjuster acts as a bridge between the injured worker, employer, and insurer, ensuring that all parties remain informed and the injured […]

  • Jan 11, 2025
  • Claire Muselman
Adjusting the Work Environment for Recovery: Creating Accommodations to Support Injured Workers 
Adjusting the Work Environment for Recovery: Creating Accommodations to Support Injured Workers 

Returning to work after an injury often requires adjustments to the work environment to ensure the employee’s safety, comfort, and productivity. These accommodations can range from physical modifications to the workspace to flexible scheduling or […]

  • Jan 10, 2025
  • Claire Muselman
Managing the Return-to-Work Process During Recovery 
Managing the Return-to-Work Process During Recovery 

Roadmap Returning to work after an injury is a critical milestone in the workers' compensation journey. A well-structured return-to-work (RTW) process is a strategic move that benefits the injured worker and the organization. It supports […]

  • Jan 09, 2025
  • Claire Muselman
Understanding Temporary Disability Benefits: A Lifeline for Injured Workers 
Understanding Temporary Disability Benefits: A Lifeline for Injured Workers 

Roadmap Temporary disability benefits support employees financially as they recover from workplace injuries. These benefits ensure injured workers can focus on their recovery without the added stress of lost wages. For employers, understanding and effectively […]

  • Jan 07, 2025
  • Claire Muselman
Supporting a Positive Claims Experience: Enhancing Trust and Recovery 
Supporting a Positive Claims Experience: Enhancing Trust and Recovery 

Roadmap The claims process is pivotal for injured workers, shaping their perceptions of their employer and the workers' compensation system. A positive claims experience ensures injured employees feel supported, respected, and empowered during challenging times. […]

  • Jan 06, 2025
  • Claire Muselman
Choosing Medical Providers and Care Networks: Ensuring Quality Care for Injured Workers 
Choosing Medical Providers and Care Networks: Ensuring Quality Care for Injured Workers 

Roadmap When an employee sustains an injury on the job, the medical care they receive can significantly affect their recovery experience and outcomes. As an employer, your role in shaping the workers' compensation process is […]

  • Jan 05, 2025
  • Claire Muselman
Communicating with the Injured Worker: Building Trust and Supporting Recovery 
Communicating with the Injured Worker: Building Trust and Supporting Recovery 

Effective communication is the cornerstone of a supportive workers' compensation experience. From the moment an injury occurs, how an organization communicates with an injured worker can shape their recovery journey, trust in the process, and […]

  • Jan 04, 2025
  • Claire Muselman
Navigating Injury Reporting and Initial Steps in Workers’ Compensation 
Navigating Injury Reporting and Initial Steps in Workers’ Compensation 

When an injury occurs in the workplace, how the organization, including its leaders, responds sets the tone for the injured worker's recovery and the effectiveness of the overall workers' compensation program. Timely and accurate reporting […]

  • Jan 04, 2025
  • Claire Muselman
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