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Nicole Usher

Nicole Usher has 15 years of experience in the workers’ comp industry and has held multiple leadership positions. As an operational leader, Nicole promotes innovative ways to provide superior client experiences that adhere to the complex nature of the industry, state regulations, and the needs of claims professionals. She is also the author of a three-part series on hospital discharge planning, of which the above piece is a synopsis from part one. To read more from the series on how hospital discharge planning can improve workflows and outcomes, visit: www.apricusinc.com/hospital-discharge-planning.

Managing Medical Device Warranties in Workers’ Compensation

By Nicole Usher, Senior Director, Operations Not all durable medical equipment (DME) referrals are completed at purchase. Some include warranties that need to be monitored and maintained, including items like wheelchairs, respiratory equipment, prosthetics and […]

Electronic Medical Records Streamline Recovery and Strengthen Work Comp Claim Oversight

By: Nicole Usher, Sr. Director of Apricus Operations, Enlyte  Electronic Medical Records (EMRs), digital versions of traditional paper medical charts, offer real-time, secure access to patient information for authorized users. By streamlining access to clinical […]

Optimizing Home Health to Ensure Appropriate Service and Efficiency

By: Nicole Usher, Sr. Director of Operations, Apricus, an Enlyte company Home health services play a vital role in aiding the recovery of injured employees who cannot independently care for themselves or need ongoing medical treatment […]

Advances in Prosthetics Improve Injured Employees’ Experiences

Contributing Author: Nicole Usher, Sr. Director of Operations, Apricus Amputations due to catastrophic work-related injuries or complications like infection can be life-changing events for employees that often call for the use of prosthetics to not […]

Hospital Discharge Coordination Improves Workflows and Outcomes

By Nicole Usher, Sr. Director of Operations, Apricus, an Enlyte companyTwo of the most persistent problems plaguing workers’ compensation payers have been the severity and frequency of claims. The National Council on Compensation Insurance (NCCI) […]