Magnifying Glass

When Two Records Walk into a Claim … Are They One or Two?
When Two Records Walk into a Claim … Are They One or Two?

Let’s say you’re reviewing a claim file. You see a medical record. Then, a few pages later, you see it again. Same doctor, same date, same content. But wait, this second one has a fax […]
Death by Paperwork? How Claims Adjusters Can Get Their Time and Sanity Back 
Death by Paperwork? How Claims Adjusters Can Get Their Time and Sanity Back 

It starts with a familiar scenario: A Workers' Comp claims adjuster opens their inbox Monday morning to find 10,000 pages of medical records waiting. Some are scanned sideways. Some repeat five times with new cover […]
How 6 Minutes Could Have Saved $58,000 
How 6 Minutes Could Have Saved $58,000 

Introduction In California’s Workers’ Compensation system, each page submitted to a Qualified Medical Evaluator (QME) carries a fixed financial weight. Under the state’s Medical-Legal Payment and Reimbursement Rules (MLPRR), providers are entitled to $3 per […]