12:235-3.4 Insurance carrier or self-insured employer contact person procedures pursuant to N.J.S.A. 34:15-15.4
(a) Every insurance carrier providing workers' compensation insurance and every workers' compensation self-insured employer shall designate a contact person who is responsible for responding to issues concerning medical and temporary disability benefits where no claim petition has been filed or where a claim petition has not been answered.
(b) The contact person referred to in (a) above shall also receive notice of motions for emergent medical care under N.J.A.C. 12:235-3.3 .
(c) The full name, telephone number, mailing address, e-mail address and fax number of the contact person referred to in (a) above shall be submitted to the Division utilizing the Division's contact person form in the manner instructed on the form.
(d) The Division's contact person form shall be made available on the Division's website and at the Division's district offices.
(e) Any changes of contact person or in information about the contact person shall be immediately submitted to the Division using the Division's contact person form.
(f) After an answer to a claim petition has been filed, the attorney of record for the respondent shall be the point of contact for issues concerning temporary disability and/or medical benefits.
(g) A contact person roster using the information provided under (c) above will be available on the Division's website.
(h) Failure to comply with the requirements of N.J.S.A. 34:15-15.4 or this section shall result in a fine of $ 2,500 for each day of noncompliance, which fine shall be payable to the Second Injury Fund.
1. The Division shall send notice of noncompliance and of the fine amount by certified mail, return receipt requested, to the business address of the insurance carrier or self-insured employer.
2. The insurance carrier or self-insured employer shall have 30 calendar days to pay the fine or to contest the fine.
3. Where the insurance carrier or self-insured employer contests the fine, the Division shall hold a conference in an attempt to resolve the dispute.