The insurance company has some primary and
interrelated responsibilities to the injured worker. These are to promptly
handle all claims, provide benefits and to deal with you in good faith. They
hire insurance adjustors to deal with the injured worker. Insurance companies
are not allowed to use tactics that are frivolous or solely intended to cause
unnecessary delay in paying your benefits and, if they do, they may incur
penalties, expenses and attorney's fees as a result of a delay.