Humanizing Workers' Comp: The Advantages of Being Nice -- 60 Tips to Make a Difference
Claire Muselman & Co.
1. Educate. Start with the proposition that all injured workers are hurt, scared, and broke. Recognize this as a player in the w/c system, whatever your role – claims manager, claims rep, defense attorney, claimant’s attorney, medical provider. Whatever you can do to explain and educate the steps in the system will help.
2. Learn the facts of the case before requesting ...
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