Paduda: Will We Learn the Right Lessons from the COVID Crisis?
The COVID pandemic is forcing our very conservative industry to do the unthinkable. Insurers who abhorred work from home (WFH) have shifted 90% + of their workforce out of central offices. Payers that paid lip service to telemedicine are scrambling to get their vendors, patients, and employers on board.
In retrospect, executives should have done both a long time ago. Many other industries adopted WFH and flexible officing years back. Pretty much every group health insurer, managed ...
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