Bloomington, MN (WorkersCompensation.com) - SFM ranked first among large insurers in Minnesota for prompt first action on lost-time claims for the 19th consecutive year, according to a recently released list from the Minnesota Department of Labor and Industry.
SFM took timely action on 94 percent of lost-time claims in 2017, meaning that claims representatives either accepted or denied the claims within the 14-day period allowed by state law. This was the highest percentage of any insurer with more than 1,000 lost-time claims in Minnesota. SFM's percentage is up from 93.5 percent in 2016.
SFM handled 1,737 lost-time claims in 2017, according to the report.
“We're glad to see that our claims representatives continue to act quickly to make sure injured workers get the benefits to which they're entitled,” said SFM Vice President of Claims Meg Kasting. “These numbers are a testament to our claims representatives' commitment to excellent service.”
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