Rousmaniere: Speaking for the Injured Worker

---

---

The workers’ comp industry is discovering anew the injured worker.  Using the term “claims advocacy,” claims professionals say they want to anticipate and support the injured worker as she tries to navigate the medical system, keep her home life in order, and return to work. This is a welcome shift from a reactive to a proactive approach in managing claims. Let’s take the claims advocacy concept from daily practice of thousands of claims and medical professionals ...

---