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Attorney, normal procedure?
Hello all.
New member here. First time hurt and going through Workers comp. and have very little experience with how it works.

So you don't feel you are reading a book, I will give the short version first.

I was injured at work in June of 09. Because the lack of getting help from WC I got an attorney in Aug. I have had some paperwork filed from them and have spoke with the them on the phone and once in thier office. I have been given medical treatment- Dr.s exams and meds. So I am not totally standing still.

My question is this: I have never spoken directly to the attorney handling my case, only his assistant. I have asked to speak to him only to have her(the assistant) ask me "What is the question maybe I can help", most times she can answer my questions, when she can't she would either put me on hold and go ask someone or call me back. This is a medium to large firm and I have assumed that they try to have thier assistants field as many calls as possible so the attorneys can focus thier time to cases and not alot of phone calls. The only time I have spoken to another person was when I called upset about the total lack of nothing geting done (my perception) I was transfered to someone else in the firm who basically said "It's not our fault".
I have recently returned to light duty and speaking with another employee, found out has the same WC company (different attorney) and has gotten the same treatment.

I have come to understand the workings of our insurance/medical laws. They ( to me anyways) are complex and sometimes "senseless".

So, I guess my question boils down to: Am I worrying for nothing about only speaking to the "firm" and not my actual attorney?

Any, suggestions/hints/comments welcome.
If you have any questions feel free to ask. Smile

Messages In This Thread
Attorney, normal procedure? - Moving Slow - 01-06-2010, 07:49 AM
RE: Attorney, normal procedure? - Cycler - 01-06-2010, 08:01 AM
RE: Attorney, normal procedure? - Timothy Belt - 01-06-2010, 10:13 AM

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