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Your girl friend needs to communicate with carrier/employer in writing as information needs to be shared and documented. denials may need to be litigated. She can contact her health carrier as they will often pick up care when denied by comp.
If she,s denied benefits it'll be up to her to appeal. Doctor opinions are used as evidence to verify benefit status and support appeals.
Help for other questions here
http://www.dli.pa.gov/Individuals/Worker...ation.aspx