WC Practitioners Share Their Gratitude for the Industry

27 Nov, 2019 Nancy Grover


Sarasota, FL (WorkersCompensation.com) – Creativity may not be a word many associate with the workers’ compensation industry. But it’s something Charlene Ramsey is most thankful for. When asked what she is most thankful for this Thanksgiving season, the Field Case Manager for Genex said she really appreciates the opportunity to help solve the challenges unique to every injured worker.

“You have to continually assess what is going on with your injured worker and trying to find what motivates them; what makes them want to return to work and what I can do to help facilitate that,” Ramsey said. “Sometimes there are so many extraneous factors they may be dealing with.”

A divorce, a recent cancer diagnosis of a family members, or comorbid conditions can all impact an injured worker’s recovery, for example. She sees her job as being as creative as possible to help them recover.

“A lot of times we may hear that they have diabetes or blood pressure problems but they can’t afford the medications or they don’t have a primary care physician; or maybe they need some type of surgery and the doctor says ‘I’m not going to do the surgery until their blood pressure is under control,’” she said. “There are some free clinics and resources that we can use as a case manager and direct the injured worker to them … It’s always a challenge, and one I enjoy. It’s different every day. We have to be creative.”

Ramsey was among Genex professionals who shared their reasons for being thankful to the workers’ compensation industry.

Donna Bradshaw, VP of IME Services says she’s grateful for working at a company that recognizes the hardships that a catastrophic injury can cause to the children and families of injured workers.

“I am thankful that Genex supports Kids Chance from a corporate perspective, but also allows me to be involved from a local perspective in Kids Chance New Jersey,” she said.


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    About The Author

    • Nancy Grover

      Nancy Grover is a freelance writer having recently retired as the Director, Media Services for WorkersCompensation.com. She comes to our company with more than 35 years as a broadcast journalist and communications consultant. Grover’s specialties include insurance, workers’ compensation, financial services, substance abuse, healthcare and disability. For 12 years she served as the Program Chair of the National Workers’ Compensation and Disability Conference® & Expo. A journalism/speech graduate of Ohio Wesleyan University, Grover also holds an MBA from Palm Beach Atlantic University.

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