Enhancing adjusters' knowledge of Tennessee’s claims handling requirements

Adjusters are key players in setting the tone for recovery for injured workers. The Bureau is pleased to announce the anticipated 2022 dates for Tennessee's voluntary insurance Adjuster Certification Program. This program is a fast-paced sequence of classes that touch on many aspects of Tennessee’s workers’ compensation claims handling requirements. Those who attend the classes and pass the exam are recognized on the program’s webpage as being certified in Tennessee. 

Insurance adjusters who attend this voluntary class help raise the bar and improve the quality of services offered to injured workers across the state.  They help reduce the costs for employers they serve and improve the outcomes of the injured workers they assist. 

We anticipate that these classes will be conducted virtually with the chance that later sessions might be held in person, as we really want to see and interact with you face-to-face again. Each virtual class is a week-long investment. When we can safely resume in-person class offerings, the dates will shift to a two-day format.