Get Ready for Christmas Returns

[queenbee]

I thought this might be helpful, I don't return to many items so I didn't know this.



Personal Tips


Don't feel guilty about returning that singing mounted fish your cousin bought you. He might be returning your gift, too. About 40 percent of Americans take back at least one gift after the holidays, says the National Retail Federation.

If you find yourself in line to return a gift this season, you're apt to discover that store policies have become stricter. Restocking fees for opened boxes or missing packaging are increasingly common, and not just for electronics. For example, Sears now imposes a 15 percent restocking fee for some appliances, tools, and lawn and garden products.

Stores have also become more persnickety about receipts. Last summer, Target changed its policy to allow for two receiptless returns a year of items less than $20. Before that the threshold was $100.

Kmart, Lowe's, and Wal-Mart are among the retailers that now use computer systems to monitor how often customers return items without sales slips. If you bring back too many within a given period, the store might stop accepting them. Some retailers say they're trying to prevent returns of stolen goods.

HAPPY RETURNS

If returning a singing fish is essential to your sanity, follow our tips and the process should go swimmingly.